Emirates ID renewal caller elicits UAE Pass approval

Reported incident or attempt

How the approach works

A caller knew the interviewee’s identity details and claimed to complete renewal. The person approved UAE Pass requests and later received a purported AED 1 payment request before being asked for card verification details.

What they wanted

Obtain account access and financial information

Reported outcome

Interviewee refused the final demand; app access was blocked and recovered using biometrics. No money loss established for this person.